Privacy Policy

This Privacy Policy explains how Worldbatocean collects, uses, discloses, and protects personal data in connection with this website and related services. It applies to users in Singapore and to others who access the site, subject to applicable law.

Policy guidance

This introductory summary highlights the main areas addressed in the policy and directs readers to the related support and governing terms.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Privacy email
Telephone
+65 9982 9638
Mailing address
450, Alexandra Rd, Singapore, SG
Privacy enquiries
01

Data We Collect

We may collect identifiers, contact details, service inquiry content, account or case information, technical data, and usage data. In a legal services context, this may also include information a user chooses to provide about family, retirement planning, estate matters, or other matters relevant to the requested service.

The categories of data collected depend on how users interact with the site and related services.
02

How We Collect Data

We collect personal data directly from users when they submit forms, send messages, or otherwise interact with Worldbatocean. We also receive data from browser or device interactions, cookies and similar technologies, and service providers that support site operation, security, analytics, or communications.

Information may come from direct submissions, service communications, and automated site activity.
03

Cookies We Use

We may use essential cookies needed for basic site functions, preference cookies that remember settings, and analytics cookies that help us understand site traffic and usage patterns. Some cookies are session-based and expire when the browser closes, while others remain for a limited period unless deleted earlier.

Cookie use is limited to operational, preference, and measurement purposes.
04

Cookie Controls

We use browser cookies and similar technologies to support site operation, remember preferences, measure performance, and understand how the site is used. Users may control cookies through browser settings and, where available, site-level preferences. Blocking certain cookies may affect functionality or limit some features.

Cookie settings can usually be adjusted in the browser, although some features may not function as intended.
User Rights

Your Rights

Subject to applicable law, users may request access to their personal data, correction of inaccurate information, or withdrawal of consent where processing is based on consent. In some cases, we may decline a request where the law permits or requires us to do so.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to verify your identity and understand the scope of the request. We may ask for additional details before responding. If a request is complex or incomplete, our response may take longer within the limits allowed by law.

Requests are reviewed before action is taken to protect privacy and prevent unauthorised disclosure.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, manage inquiries, maintain records, meet legal or regulatory obligations, resolve disputes, and enforce agreements. When data is no longer required, we will delete it, anonymise it, or securely archive it where deletion is not immediately possible.

Records are kept only for as long as needed for the stated purpose or legal compliance.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version takes effect when posted unless a later effective date is stated.

We may revise this notice from time to time to reflect changes in our practices or legal requirements.
01
Processing Purpose

How We Use Data

We use personal data to respond to enquiries, provide requested services, manage client or prospect communications, maintain records, improve site performance, protect against fraud or misuse, comply with legal obligations, and support internal administration. Where needed, we may also use data to assess and handle legal service requests for retirees and related matters.

Processing is limited to purposes that are relevant to the operation of the site and services.
02
Data Sharing

Service Providers and Advisers

We may share personal data with vendors and professional advisers who support hosting, security, analytics, communications, record management, or other operational functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.
03
Legal Basis

Legal Disclosure

We may disclose personal data where required to comply with legal obligations, respond to lawful requests, protect rights or safety, investigate suspected misuse, or support the establishment, exercise, or defence of legal claims.

Disclosure may be necessary to comply with law, court orders, or lawful requests from authorities.